Montessoria Textile LLC products may be returned for refund or exchange within 30 days of receipt. It can take 5-7 days for the refund to process once returned product has been received.
Original shipping charges are not refunded.
Please note that the product must be returned unused, unwashed for a refund or exchange. Customers are responsible for the shipping costs of returned goods.
The exception: quality matters. We do not anticipate quality problems. However, these products are each made by people and their hands, not robots. Imperfections are expected and part of the handmade charm, but quality problems are unacceptable.
To initiate the return or exchange, please contact Daria@Montessoria.com. Arrangements will be made via email.